Shipping policy
Thank you for shopping with HealthyGreen.
Below is our shipping information.
Shipping Fees
Orders over ¥8,000 (tax excluded) qualify for free shipping within Japan.
For orders under ¥8,000, the following shipping fees apply:
| Region | Shipping Fee |
|---|---|
| Hokkaido / Okinawa / Remote Islands | ¥1,000 + tax |
| Kyushu / Shikoku / Chugoku | ¥800 + tax |
| Kanto / Kansai / Chubu / Tohoku | ¥600 + tax |
Shipping fees are calculated at checkout.
Shipping Carriers
Orders will be delivered by one of the following carriers:
- Yamato Transport
- Sagawa Express
- Japan Post
Please note that customers cannot select the shipping carrier.
The carrier will be chosen depending on the shipping destination and package conditions.
Delivery Time Slots
Customers may request a preferred delivery time:
- 08:00 – 12:00
- 12:00 – 14:00
- 14:00 – 16:00
- 16:00 – 18:00
- 18:00 – 20:00
- 19:00 – 21:00
Please note that delivery time requests cannot always be guaranteed.
Important Delivery Notes
- Delivery carriers may change depending on the region.
- Delivery times may be delayed due to natural disasters, weather conditions, or traffic circumstances.
- Some remote areas may require additional delivery time.