Shipping policy

Thank you for shopping with HealthyGreen.
Below is our shipping information.


Shipping Fees

Orders over ¥8,000 (tax excluded) qualify for free shipping within Japan.

For orders under ¥8,000, the following shipping fees apply:

Region Shipping Fee
Hokkaido / Okinawa / Remote Islands ¥1,000 + tax
Kyushu / Shikoku / Chugoku ¥800 + tax
Kanto / Kansai / Chubu / Tohoku ¥600 + tax

Shipping fees are calculated at checkout.


Shipping Carriers

Orders will be delivered by one of the following carriers:

  • Yamato Transport
  • Sagawa Express
  • Japan Post

Please note that customers cannot select the shipping carrier.
The carrier will be chosen depending on the shipping destination and package conditions.


Delivery Time Slots

Customers may request a preferred delivery time:

  • 08:00 – 12:00
  • 12:00 – 14:00
  • 14:00 – 16:00
  • 16:00 – 18:00
  • 18:00 – 20:00
  • 19:00 – 21:00

Please note that delivery time requests cannot always be guaranteed.


Important Delivery Notes

  • Delivery carriers may change depending on the region.
  • Delivery times may be delayed due to natural disasters, weather conditions, or traffic circumstances.
  • Some remote areas may require additional delivery time.