Cancellation policy

LiponanoC Subscription Program

Our LiponanoC Subscription Course is designed to provide continuous wellness support with convenient automatic delivery and exclusive savings.

How the Subscription Works

After receiving your first trial box, your order will automatically transition into the LiponanoC Subscription Planunless cancellation is requested.

Preparation for the next shipment of LiponanoC (30-stick box) will begin 5 days after the initial purchase date.

If you do not wish to continue the subscription, please contact us through the inquiry form within 10 days, including the day your first product was delivered.

Subscription Benefits

Subscribers receive exclusive discounts:

  • 2nd order onward: 5% OFF
  • 5th order onward: 7% OFF
  • Free shipping included

Each delivery includes:

1 box (30 sticks / 30-day supply) delivered every 25 days.

Managing Your Subscription

You may change the following at any time from your account page (My Page):

  • Delivery interval
  • Next delivery date
  • Temporary pause

If you need assistance, please feel free to contact our support team.

Cancellation Policy

If you wish to cancel your subscription after the second delivery, please submit a cancellation request:

  • At least 10 days before the next scheduled shipment
  • Through the contact form or by email

Once we receive your request, we will provide instructions to complete the cancellation process.

After the procedure is completed, our support team will finalize the cancellation of your subscription.

First-Time Promotion Policy

The first-time promotional price and 5-stick trial set are limited to one purchase per customer.

If you cancel the subscription, the initial promotional price cannot be applied again for 1 year from the cancellation date.

If you subscribe again within this period, your subscription will restart from the standard subscription price:

5% OFF the regular price (¥5,681).

Flexible Delivery Options

Your subscription includes flexible options:

✔ Change delivery dates
✔ Adjust delivery intervals
✔ Temporarily pause shipments

All changes can be managed easily from your official store account page.